Customer Engagement & Contact Center Optimization services
Fulcrum has established a partnership with SAGESS3. The Fulcrum/SAGESS3 team provides a Customer Engagement Optimization service that delivers Holistic, technology agnostic services to enhance our Clients capabilities to better serve their Customers. An enriched Customer experience will also lead to improved employee satisfaction … while lowering operating costs and delivering “Month 1 ROI” results. Customer[…]